How can we help?

We answer every email. Usually within a day.

Report something

In the app, open the player's profile and tap Report, or tap Report this round under any ruling. Pick a reason and send. A person reviews every report within 24 hours. If something is urgent or you can't reach it in the app, email support@trivispar.com.

Block someone

Open their profile and tap Block. Your spars with them end, and they can't start a spar with you, throw you a question or nudge you. They aren't told. Unblock any time in Settings → Blocked.

Think the referee got it wrong?

Tap Appeal under the ruling and say why. The referee re-checks from scratch with your objection. It can still rule against you. Rulings come from an AI and can be wrong, especially about real people and recent events.

Purchases

• Restore a purchase: on any buying screen, tap Restore purchases.
• Cancel Pro: on iPhone, go to Settings → your name → Subscriptions → TriviSpar. Cancel at least 24 hours before it renews.
• Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.

Delete your account

In the app: Settings → Delete account. Or use our account deletion page.

Privacy questions

Email privacy@trivispar.com or read the Privacy Policy.